Spectrum Authorized Retention Specialist - Columbia, SC Job Openings Makotek in 2020

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Makotek Job Vacancies 2020

Spectrum Authorized Retention Specialist - Columbia, SC Jobs Job Opening in Columbia

Makotek is an authorized contractor for Spectrum cable service looking for Retention Specialists for Columbia, SC and the surrounding areas.

About this Job:

Makotek receives work orders on delinquent accounts from Spectrum cable. Our Retention Specialists are responsible for commuting to the customer’s home and collecting either past-due payments or equipment such as routers or cable boxes - depending on the account.



For more information, please feel free to visit the following:

  • Our company website: http://www.makotek.net/
  • Our Intro to Makotek video: https://www.youtube.com/watch?v=ZU0UGbVae0o

About Makotek:

Makotek was founded in 2002 by a team of cable industry veterans with over 85 years of combined experience in leadership roles with major cable operators and nonpay retention service providers to the cable industry. We are a company that provides nonpay retention and equipment recovery services to the Cable TV industry, specifically Spectrum Cable. Makotek has grown into a company of over 400 employees with 20 offices in 10 different states. We have grown to become the single largest provider of retention services in the states where we first operated: New York, Ohio and South Carolina. We have worked for some of the largest Cable operators in the industry including Spectrum, Charter, Comcast, Time Warner Cable, Insight Communications, Advanced Cable Communications and Bright House.

Makotek Core Principles:

  • Growth and success are achieved by hiring, training, retaining and promoting exceptional employees.
  • Always operate ethically in partnership with our clients while delivering best in class Performance, Management, and Innovation.

Primary Job Duties and Responsibilities:

  • Adhere to our core principles listed above.
  • Provide exceptional customer service.
  • Commute to customer’s residence to collect equipment or past-due balances.
  • Follow-up with customers when necessary.
  • Communicate with the General Manager at all times.
  • Be able to use your smart phone to connect to our work-order software.
  • Abide by all federal, state, and local regulations.

General Requirements:

  • Must have a reliable vehicle.
  • Must have insurance for your vehicle.
  • Must have an active Driver’s License.


  • Weekly Paychecks.
  • Production-based pay-scale:
  • Expected earnings are $16 - $21 per hour when working full-time.
  • Mileage compensation provided.

Minimum Education and Experience Requirements:

  • A high school diploma or GED is required.
  • No work experience is necessary.


  • Paid training will be provided.
  • Available after 60 days of employment:
  • Medical
  • Dental
  • Vision
  • Paid vacation days available.

Job Hours:

  • Full-Time = 40+ hour work weeks
  • Example of our Full Time Schedule:
  • Monday: 11 AM – 8 PM
  • Tuesday: 11 AM – 8 PM
  • Wednesday: 11 AM – 7 PM
  • Thursday: 11 AM – 8 PM
  • Friday: 10 AM – 9 PM
  • Saturday: 8 AM – 2 PM

Makotek is a proud partner with Bridging The Gap, an organization focused on providing job opportunities for veterans. For more information on Bridging The Gap, visit: https://bridgingthegap.vet/about-us/.

Makotek is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, sex, religion, age, national origin, criminal conviction or arrest record, disability, sexual orientation, veteran status or any other consideration made unlawful by federal, state or local laws.

Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offers.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour


  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Referral Program
  • Vision Insurance


  • Monday to Friday
  • Weekends

COVID-19 considerations:
We will not be able to interview any applicants who are exhibiting any cold or flu symptoms. For safety reasons, please be prepared to wear a face mask and practice social distancing while in our office.

Work Location:

  • One location
  • On the road

This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Company's website:

  • https://www.makotek.net/careers

Company's Facebook page:

  • https://www.facebook.com/MakotekInc/

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

If You are fascinated to apply Spectrum Authorized Retention Specialist - Columbia, SC Jobs Columbia July 2020 Makotek, please prepare requirements/files and documents needed to apply Spectrum Authorized Retention Specialist - Columbia, SC Jobs Columbia July 2020 Makotek above immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Columbia. Please note that the hiring is free of charge.

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Job Informations

Job Title : Spectrum Authorized Retention Specialist - Columbia, Sc Company : Makotek Location : Columbia Pub Date : 5 days ago