Everywhere Wireless Vacancies 2020 - Everywhere Wireless assigns an opportunity to apply Call Center Manager Jobs that will be placed in Chicago. You will definitely get the much better probability along with safer dwell later on. Signing up for this firm can make and individual competent to attain the own purpose less complicated and also make your current aspiration come true.
If you are that you are one that can certainly fill up the standards, you can attempt to learn further information about Call Center Manager Jobs below.
is Chicago's fastest growing Internet Service Provider (ISP) changing the way Internet is being delivered. The company competes with Comcast and AT&T to provide internet access to business and residential customers throughout Chicago and its first ring suburbs. Using the most advanced microwave and fiber-optic technology, EW has disrupted the status quo in the ISP space by providing customers with a superior Internet experience, all-the-way-around. Just see our 5-star Google and Yelp! Ratings.
The Call Center Manager is responsible for managing and growing the high level of ’ customer experience. You will be fully accountable for two supervisors and two teams, all based in Chicago. The first team is our Support Team, our call center that is the first line of phone and email support for customers. The second team is our Field Service Technicians, who are onsite in apartments, condominiums and business across the city ensuring any technical issues are resolved. These two teams have been essential in leading us to be the highest rated Internet provider in Chicago, if not the nation with perfect 5-star reviews on Google and Yelp.
The Call Center Manager will use all reasonable effort and common sense to identify needs and responsibilities of EW and will address such needs and responsibilities to ensure that all residents, customers, and property managers are served in a high-quality manner that produces exceptional results.
Essential Duties and Responsibilities:
We want you to come to work excited to make an impact. If you have a strong work ethic, an entrepreneurial spirit, and a common-sensed approach to business, you will fit right in. We value initiative and reward employees that exceed goals, objectives, and expectations. Our headquarters was recently redesigned by an award winning firm and is located in the West Loop technology hub alongside Google, Echo, Belly, Jump Trading, Lightbank and many other fast-growing technology companies. The office is within easy walking distance to the CTA, Michelin-rated restaurants, entertainment venues and the Fulton Market District. The company is heavily involved with the Chicago community with participation ranging from charity events, to non-profit volunteer work, to supplying many of Chicago's beaches and parks with free Wi-Fi through its partnership with the City of Chicago.
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